Tripura Times

First & Largest Circulated English Daily in Tripura since 1960
Postal Reg. No: NE-90, Estd-1960 | Saturday, September 05, 2026
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Privacy Policy – Tripura Times ePaper & Mobile Applications

We value your privacy and are committed to protecting your personal information. This Privacy Policy governs your use of the Tripura Times ePaper website (epaper.tripuratimes.com) and any mobile applications published by us (including those on the Google Play Store and Apple App Store).

1. Information We Collect

We may collect the following information during registration and usage:

  • Full Name

  • Email Address

  • Phone Number & WhatsApp Number

  • Address Details

  • Login Activity (IP address, browser, device information)

2. How We Use Your Information

Your information is used for:

  • User authentication and account management

  • Providing access to ePaper content

  • Subscription and payment processing

  • Customer support and communication

  • Security monitoring and fraud prevention

3. Data Protection

We implement strong security measures including:

  • Encrypted password storage

  • Secure session management

  • Access control and monitoring

However, no system is 100% secure, and users are advised to protect their credentials.

4. Sharing of Information

We do NOT sell or rent your personal data.

We may share information only:

  • When required by law

  • With payment gateways for processing transactions

  • To prevent fraud or security threats

5. Cookies & Tracking

We use cookies and session tracking to:

  • Maintain login sessions

  • Improve user experience

  • Monitor security

6. Mobile Application Distribution & Permissions

This Privacy Policy applies to all mobile applications published by Tripura Times on the Google Play Store and Apple App Store. When using our mobile applications, we may request the following permissions and collect app-specific data:

  • Storage Permission: Required to download, cache, and display ePaper PDF editions offline on your device.

  • Network Access: Required to fetch ePaper content, check subscription validity, and process updates.

  • Device Identifiers: Non-personally identifiable device signatures are collected to enforce the maximum device limit (2 devices per account) and secure login sessions.

  • Notifications: With your consent, we may send push notifications regarding new editions or breaking news updates.

7. User Rights

Users can:

  • Update profile details: Update their profile information

  • Request deactivation: Request account deactivation

  • Request deletion: Request full account deletion as outlined in Section 8 below.

  • Contact support: Contact support for data-related queries

8. User Account Deletion & Data Retention

We respect your right to control your personal data. If you wish to permanently delete your Tripura Times ePaper account and associated details, you can submit an account deletion request. Our backend team acts promptly on deletion requests to ensure compliance with store policies and privacy regulations.

  • How to Request Account Deletion: You can submit a deletion request by emailing us at [email protected] or contacting us on WhatsApp/Phone at +91 98636 33961. Please use your registered email address and state the username or phone number associated with the account you wish to delete.

  • Data Removed: Upon successful processing, we permanently remove your profile data (Name, Email, WhatsApp/Phone Number, and Address Details) and clear your login session history from our active databases.

  • Data Retained: Transaction details, subscription payment logs, and invoice history are retained securely for accounting, auditing, and legal compliance purposes under applicable Indian laws.

  • Processing Timeline: Deletion requests are processed by our backend team within 24 to 72 hours. You will receive an email confirmation once the deletion is finalized.

9. Policy Updates

We may update this policy from time to time. Continued use of the service implies acceptance.

10. Contact

For any concerns:
📞 +91 98636 33961
📧 [email protected]

 

 

Terms & Conditions – Tripura Times ePaper

1. Acceptance of Terms

By accessing this platform, you agree to comply with these terms.

2. User Account

  • Users must provide accurate information

  • Users are responsible for maintaining account confidentiality

3. Subscription & Access

  • Access to ePaper is subscription-based

  • Subscriptions are time-bound and non-transferable

  • Sharing login credentials is restricted

4. Device Limitation

  • A maximum of 2 devices per account is allowed

  • Excess usage may result in temporary suspension

5. Content Usage

  • All content is copyrighted

  • Redistribution, copying, or resale is strictly prohibited

6. Termination

We reserve the right to:

  • Suspend accounts for misuse

  • Restrict access without prior notice

7. Limitation of Liability

We are not responsible for:

  • Temporary service interruptions

  • Data loss due to user negligence

8. Governing Law

These terms are governed by Indian laws.

9. Contact

📞 +91 98636 33961
📧 [email protected]

 

 

Disclaimer – Tripura Times ePaper

The information and content provided on this platform are for general informational purposes only.

  • We strive for accuracy but do not guarantee completeness or reliability

  • Users access content at their own risk

  • We are not liable for any losses arising from use of this platform

Unauthorized access, sharing, or misuse of content is strictly prohibited and may result in legal action.

This platform may contain external links; we are not responsible for third-party content.

Use of this service implies acceptance of all policies and terms.

 

Refund & Cancellation Policy – Tripura Times ePaper

1. Subscription Nature

All subscriptions to Tripura Times ePaper are digital services and are activated immediately upon successful payment.

2. No Refund Policy

Due to the nature of digital content, we generally do not offer refunds once the subscription is activated. Users are advised to review subscription plans carefully before making a purchase.

3. Exceptions

Refunds may be considered only in the following cases:

  • Duplicate payment for the same subscription
  • Payment deducted but subscription not activated
  • Technical errors from our system

4. Refund Request Process

To request a refund, users must contact us within 3 days of the transaction with:

  • Registered email ID
  • Transaction ID / Payment reference
  • Issue details
📧 [email protected]
📞 +91 98636 33961

5. Refund Processing

If approved, refunds will be processed within 5–7 working days to the original payment method.

6. Cancellation

Users can cancel future renewals (if applicable), but current active subscriptions will remain valid until expiry.

7. Policy Updates

We reserve the right to update this policy at any time without prior notice.